Please contact us if you are a new organisational customer.
Existing organisations please enter details of what you need and we will send your invoice.
Assistance Dogs Organisations
All our items are handmade and/or personalised to the customers specification and are excluded from the right to a refund unless the product is faulty. It is vital that you check all details, including spelling and grammar as we work with the information you supply to us.
We do not accept cancellations but please contact us if you are having a problem with your order, and we will help if possible.
If your item arrives damaged, or with a mis-spelling or error in the configuration, please notify us as soon as possible. We will request that you return the item to us and if the item is deemed faulty we shall refund in full.
Please keep in mind that any items returned to us, are your responsibility until they reach us and we recommend sending by signed for postage. We cannot be held responsible for items lost in the post.
Once order is confirmed we will invoice you for payment.